• IT Manager - Service and Delivery

    Job Locations US-IL-Lincolnshire | US-IL-Westchester
    Job ID
    2018-2466
    Category
    Consulting
  • Overview

    Create lasting, positive impact.

    By considering Wipfli LLP, you’ve decided to go beyond the ordinary public accounting and consulting firm. At Wipfli, we create positive impact and lifetime relationships by leading and working with an outward mindset. As a member of our team, you will be inspired to think freely and follow your passion, grow as a professional by developing your skills and commit to serving our clients and communities with honesty and integrity.

     

    Wipfli has a broad national footprint with offices coast to coast — and we’re still growing! As an associate, you’ll have access to skill development and career opportunities, whether you want to move up or transition into another area of specialty. You’ll also have the flexibility and technology to work wherever you are, whether it’s at home or in our clients’ offices, or switching Wipfli offices if you’re looking to move across the country.

     

    Join a company focused on giving back to the greater good — at Wipfli, we’re committed to supporting the communities we do business in. To learn more about our volunteer efforts, who we are and what we do, visit wipfli.com.  

     

    Overview

    Wipfli LLP is seeking candidates for the role of IT Manager for Service & Delivery in our Lincolnshire, IL, location. This professional will focus on leading a service delivery team - managing associates and client engagements.

    Responsibilities

    • Ensure high levels of client satisfaction.
    • Demonstrate leadership and Wipfli Way behaviors to Associates.
    • Collaborate on setting individual and team goals.
    • Conduct ongoing coaching and deliver annual performance reviews.
    • Continuously improve our internal processes.
    • Manage and oversee the development, budget, scheduling, and assignment of projects.
    • Participate in the creation and management of detailed project plans listing tasks, timelines, responsibilities and milestones.
    • Oversee technical design for projects.
    • Ensure risks are identified and mitigation strategies are implemented.
    • Provide proactive client planning and advice.

    Qualifications

    • Bachelors Degree in Business or Technology related field
    • Experience in managing teams and multiple projects simultaneously
    • 8+ years of experience in IT infrastructure technology field
    • Technical certification in related technology areas is a plus (e.g. MCSE, CCNA, Project Management, etc.)
    • Minimal overnight travel

     

     

    Wipfli is an equal opportunity/affirmative action employer. All candidates will receive consideration for employment without regards to race, creed, color, religion, national origin, sex, age, marital status, sexual orientation, gender identify, citizenship status, veteran status, disability, or any other characteristics protected by federal, state, or local laws.

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