IT Helpdesk Intern

Job Locations US-WI-Eau Claire | US-WI-Wausau | US-WI-Green Bay | US-WI-Milwaukee
Job ID
2022-4938
Category
Entry-Level/Internships
Remote
No

The way you think makes you different. At Wipfli, we embrace that.  

 

Our inclusive culture provides a space for everyone to have a voice. Our growing number of DEI resource groups celebrate diversity and champion awareness throughout Wipfli.  

 

We’re also focused on helping you achieve success with balance. From hybrid schedules and flexible time off to training programs and mental wellness initiatives, we take care of our team.  

 

If you want to be in an environment where you can grow, feed your curiosity and make a difference, Wipfli is the place for you. 

Responsibilities:

  • Provide excellent customer service support (both on-site and remote) to Firm associates for basic hardware and software issues. 
  • Record all actions, communications, and resolutions for issues being investigated in appropriate systems.
  • Acquire and maintain knowledge of Firm systems and support policies and procedures. 
  • Review and maintain documentation and knowledge base.
  • Participate in IT projects such as: 
    • Agile development and software configuration.
    • DevOps and automated build and deployment.
    • Quality assurance and QA automation.

Qualifications:

  • Pursuing a Bachelor’s Degree in Information Technology or Computer Science.  Ideal candidate would have completed at least two years’ college credits and some coursework in a programming language.
  • Prior computer system experience including Windows Operating System and knowledge of Microsoft Office products preferred.
  • Strong organizational and communication skills.

 

This internship will be offered from Fall to Spring, part time 20-30 hours per week. It is paid and can be used for school credit if applicable

 

Must be legally authorized to work in the United States on a full-time basis upon hire. Wipfli will not consider candidates for this position who require sponsorship for employment visa status now or in the future (e.g., H-1B status)

 

Wipfli is an equal opportunity/affirmative action employer. All candidates will receive consideration for employment without regards to race, creed, color, religion, national origin, sex, age, marital status, sexual orientation, gender identify, citizenship status, veteran status, disability, or any other characteristics protected by federal, state, or local laws. #LI-TF1

 

Tiffany Farnsworth, from our recruiting team, will be guiding you through this process. Visit her LinkedIn page to connect! 

#LI-TF1

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